爲了讓它能(néng)夠陪伴您更久，我們爲它提供售後(hòu)服務。

1. 風之詩所有産品享有一年免費保修和終身維修服務，在使用産品中出現任何質量及損壞問題,請聯系您購買産品的正規授權經(jīng)銷商，我們的售後(hòu)會(huì)爲您妥善處理。

2. 如果您對(duì)我們的産品或服務有任何意見和建議，請及時告訴我們，發(fā)送郵件至165120883@qq.com，我們將(jiāng)盡快給您滿意的答複 ! 

3. 産品一年内出現人爲非質量問題，如（外觀出現劃痕、不正當使用或破壞、涉水等造成(chéng)的産品變形損壞）不在保修範圍，但我們還(hái)是會(huì)全力挽救它，爲您提供付費維修服務。風之詩文化遵行“衷心服務、終生相伴”的售後(hòu)理念，期待您滿意的回饋之聲。

 

溫馨提示

1. 避免硬物碰撞風鈴表面(miàn),以防劃傷風鈴保護漆,避免處于過(guò)于幹燥或潮濕及陽光強烈、雨雪等極端環境,風鈴收藏時，請放置絨布收納袋中妥善保存。

2. 确保本産品使用安全，請勿將(jiāng)風鈴懸挂于窗外高空處，被(bèi)風吹落導緻風鈴損壞或砸傷行人等意外發(fā)生。 

3. 要經(jīng)常檢查挂件的安裝牢固程度，如果發(fā)現挂件有松動現象，應立即進(jìn)行安固處理，以防造成(chéng)不必要的産品脫落損壞和人身受到傷害。 

 

In order to keep it with you longer, we provide after-sales service for it.

1. All products of fengzhishi enjoy one-year free warranty and lifelong maintenance service. If there are any quality and damage problems in the use of the products, please contact the formal authorized dealer who purchased the products, and our after-sales service will properly handle them for you.

2. If you have any comments and suggestions on our products or services, please let us know in time and send an email to 165120883@qq.com , we will give you a satisfactory reply as soon as possible!

3. The product has man-made non quality problems within one year, such as scratches on the appearance, improper use or damage, product deformation and damage caused by wading, etc., which are not covered by the warranty, but we will try our best to save it and provide you with paid maintenance services. Fengzhishi culture follows the after-sales concept of "sincere service and lifelong companionship", and looks forward to your satisfactory feedback.

 

reminder

1. Avoid hard objects colliding with the surface of the wind chime to prevent scratching the wind chime protective paint, and avoid being in extreme environments such as too dry or wet, strong sunshine, rain and snow. When collecting the wind chime, please put it in a flannelette storage bag and keep it properly.

2. Ensure the safe use of this product. Do not hang the wind chime at a high altitude outside the window. It will be blown down by the wind, resulting in damage to the wind chime or injury to pedestrians.

3. The installation firmness of the pendant shall be checked frequently. If the pendant is found to be loose, it shall be fixed immediately to prevent unnecessary product falling off, damage and personal injury.